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Vigilant Software Maintenance Agreement

Vigilant Software Maintenance Agreement (SMA)
Vigilant Software Maintenance Agreement (SMA) is a comprehensive collection of services to ensure you get the most out of your surveillance software.

Keep your video surveillance solution up-to date. Vigilant’s Software Maintenance Agreement (SMA) enables you to maintain your investment with on-going access to all new software versions, hot fixes, updates and service packs for up to five years from the date of purchase.With Vigilant SMA your system will never become obsolete and you will gain access to our latest features offered with your software version.

While Vigilant products offer a comprehensive and flexible surveil-lance solution, there are projects which require special attention. Our Professional Services team offers unique custom development services to provide your company with a tailored solution that meets even the most rigid requirement.

Our services includes 3rd-party sys-tem integration, rebranding design and new feature development.
Vigilant provides its certified partners various service packages including:
  • Phone, email, and web support
  • Remote assistance
  • Remote assistance
  • Site visit
  • RMA service
  • Training webinars

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