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April 9, 2013
Vigilant product Notification
Vigilant Technology is committed to providing the highest quality, first class service to our customers and partners alike. Having made an End of Life product announcement in May of 2011 with respect to the Vigilant Xstream series 16 channel DVR and Vigilant Elite series 16 Channel DVR we wish to formally advise our customers and partners that as from the end of April 2013, the following will come into force:
1. Hardware support ends
2. Software support will still be available for all customers who have existing support agreements in place until the end of their contracts.
Further software support for these sites may be available on a case-by-case basis, subject to agreement.
There are number of very attractive options to directly replace both Xstream and Elite series equipment either with the new Hybrid versions of these products or with other solutions. We would like to invite all concerned to contact our UK sales office to discuss the range of upgrade deals available. To arrange a meeting to talk over options please contact Phil Ridgeon
at email@example.com or call 07887 903304
Please do talk to us; a variety of options are available that will not only reduce the downtime when replacing your Xstream and Elite series servers, but will also reduce the running costs from the point of power usage and Air Conditioning.
Servers can be changed over block at a time or all together with a minor change to the viewing software. With all new equipment purchases Viewstation software will be upgraded to the latest version free of charge, saving hundreds of pounds
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